Welcome to NEX789’s contact page—your go-to place whenever you need help, have a question, or just want to chat. We know that when you’re playing online, getting fast, friendly support makes a big difference. That’s why we’ve made it super easy for you to reach out to us, anytime you need.
In 2025, more people across Thailand are joining NEX789 every day. Whether you’re in bustling Bangkok, relaxing in Chiang Mai, or enjoying the beaches of Phuket, we’re here for you—24 hours a day, with real Thai-speaking support staff ready to help.
No matter what you need—help with your account, a question about bonuses, or guidance with a game—you’ll find the answers here. This page will walk you through all the best ways to contact us, from live chat to LINE, email, and more. We’ll also show you how we’re improving our service in 2025 to make your experience smoother and even more enjoyable.
So take a look, save our contact info, and remember—you’re never alone when you’re with NEX789.
Let’s get started!
You’ve got options! Here are all the ways you can contact us quickly and easily:
Click the chat button on our website or inside the app. A real Thai-speaking support member will reply—usually in under 2 minutes.
Use this for:
Add us on LINE: @NEX789Thailand
LINE is the most popular way to contact us in Thailand. Our support team replies quickly, in Thai, every day.
Use this for:
Write to us at: [email protected]
Perfect for:
We reply in Thai or English within 1 to 6 hours.
Tap "Help" in the NEX789 app or website. Find FAQs, how-to guides, and chat access—all in Thai.
We know most Thai players use their phones to game. That’s why all our support is mobile-friendly:
In 2025, we’ve boosted our mobile response times so you get answers faster, even during busy times.
Pro Tip: Save our LINE contact now, so you can reach us in one tap whenever you need!
Behind every reply is a real person who wants to help you. Meet your friendly NEX789 support team:
We love helping players, and we always aim to solve your problem quickly and clearly.
Example:
“I forgot my password at 1 AM. I clicked the live chat, and Ploy from support helped me reset it in 2 minutes!” – Krit, Bangkok
Don’t worry if your question feels small—we’re here for anything. Here are common things Thai players ask about:
We know how important it is to feel understood. That’s why our Thai support team uses real Thai language—not weird translations.
During Thai holidays like Songkran or Loy Krathong, we still keep our chat lines open, just with limited staff.
So whether you're gaming in Bangkok traffic or relaxing in Chiang Rai, we're always nearby online.
We’re not stopping at “good enough.” This year, we’ve added:
Yes—you can even get bonuses just for reaching out!
We believe support should be rewarding. So in 2025:
And if it’s your first time chatting with us, we’ll surprise you with a welcome gift!
Here’s our simple promise:
And here’s what we ask:
If anything ever feels uncomfortable, you can report it. We take all feedback seriously.
|
Method |
How to Use |
Hours |
Language |
|
Address |
123/4 Soi Sukjai 5, Khlong Toei, Bangkok 10110 |
24/7 |
Thai/Eng |
|
Phone |
+6624558574 |
24/7 |
Thai |
|
|
1–6 hrs |
Thai/Eng |
How can I contact NEX789 in Thailand?
You can chat with us via LINE, live chat, email, or phone.
What’s the fastest way to get help?
Live chat is the fastest—it usually takes under 2 minutes.
Can I talk in Thai?
Yes! Our whole team speaks Thai.
What’s your LINE ID?
Add us at @NEX789Thailand
Do I get bonuses for contacting support?
Yes! Join LINE or report bugs to unlock rewards.
Can I contact NEX789 on holidays?
Yes, though replies might be a little slower.
How do I ask about a promotion?
Just send a message—we’re happy to explain.
Is there support inside the app?
Yes, use the Help tab to chat or read FAQs.
No matter where you are in Thailand—Bangkok, the north, the south, or anywhere in between—you’re just one tap away from talking to a real person who cares.
You don’t need to wait or wonder. Whether it’s a small issue or a big question, our team is ready. Contacting us is simple, fast, and even rewarding.
So don’t hesitate. Add us on LINE. Open the live chat. Drop an email. Just say hi—we’d love to hear from you!
Let’s make 2025 your best year of gaming, with the support you deserve every step of the way.
Contact NEX789 now—because you matter.
